Privacy Policy

Security

The security of your Personal Information is very important to us. We will NOT share your name, address, phone number or any other personal information that uniquely identifies you. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

All supplied sensitive information such as name, email, photo ID is transmitted via a Secure Socket Layer (SSL) which is then encrypted and store in our secure data facility. Those authorized with special access to such systems are required to keep this information confidential.

All passwords are encrypted, even the administrators do not have access to this information.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.

Communications

We may use your Personal Information to email you newsletters, marketing or promotional materials and other information that will keep you up to date with our latest products. You may opt out of these communications at any time.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Changes To This Privacy Policy

This Privacy Policy is effective as of (09/28/2017) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

IMPORTANT NOTICE:

Please be advised Customer Support is on holidays from 5PM PST on Friday, Nov 15th through to 9AM PST on Wednesday, Nov 20th.

Order processing will continue as normal during business hours and this will not affect shipping during these days.

If you are in need of customer support during this time, please utilize our Frequently Asked Questions.

If you are looking for tracking information, please check your e-mail junk and spam folders for the Canada Post communication. Alternatively, you can use Canada Post’s tracker. Simply input your order number where it asks for the tracking number, then confirm the ship-to postal code and you will see your scans!

For all other inquires, we will respond on Wednesday, November 20th. We sincerely appreciate your support!

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